Most people know that their business can be reviewed on Google, but it’s not the only place where reviews need your attention! Sites like Facebook, Yelp, TrustPilot, and more are all influencing your audience’s perception of you.
Don’t let a low star rating prevent potential customers from buying your products or services.
Referrals are at the heart of your business. When someone is referred to your business, they are more likely to interact with your Google My Business page, or look you up on Facebook, Yelp, and other review sites for more opinions. A poor rating can ruin referrals by causing what we call a “review bounce,” and it happens far too often.
BreezeReview gives business owners the tools they need to put them in the driver’s seat and appropriately manage their online reputation.
Send Review Requests
BreezeReview is a simple system that keeps customer experience top-of-mind throughout your organization. Customer feedback is valuable information that allows for continuous improvement.
BreezeReview allows front-line staff to quickly and effectively request a review on the desired review site, along with an option for feedback. The customer receives a customized message from your business that makes it equally easy for customers to reply with just a few taps on their phone — it’s simply a breeze!
A complete review system that empowers businesses to provide top-notch customer experiences.
SOME OF THE
FEATURES AND BENEFITS
Unlimited Texts or Emails
Choose how you reach out to your customers without any messaging limits.
Gain insight into how customers interact with your business.
Customizable Texts or Emails
Your messages will communicate directly to your customers with customizable templates for various uses.
Intercept Negative Reviews
Let’s face it, mistakes happen and not everyone can be satisfied. Don’t let negative opinions take control of the conversation and your brand value.
Promote Your Brand
Your messages will represent your brand with custom graphics.
Empower Brand Ambassadors
Let your happy customers lead the conversation!
TALK TO AN EXPERT
TO FIND OUT HOW TO
TAKE CONTROL OF
Of text messages are opened.
Of businesses expect their text message marketing budgets to increase within 2020.
Of marketers do not use text messages to reach out to their customers- Stay ahead of your competition.
CONTROL YOUR REP
OF ALL SIZES ARE
- Unlimited messaging
- Local number – people don’t trust
long-distance/foreign phone numbers
- Local reputation management specialist
- One-on-one training with demos
- Exclusive access to the latest tips and tricks
Willows Dining Room
at the woodbine racetrack
Before working with BreezeMaxWeb and utilizing BreezeReview, Willows Dining Room at the Woodbine Racetrack only had 23 reviews with an average rating of 2.5 stars.
With the power of BreezeReview, they were able to increase the amount of authentic reviews to over 100 in three weeks, boosting their average rating to 4.5 stars.
We know that these reviews are authentic because BreezeReview tracks who and when a review request was sent. In the case of Willows dining room, each member of the wait staff had a designated account to track when they sent out a review request and monitor the incoming reviews.
Each patron could respond to the text message asking for a review and submitting one before they received their bill.
Most people will forget to submit a review when they get home from an establishment. BreezeReview is a streamlined review request process that can achieve instant results.